Online returns / complaints form

Please record your goods return or complaint directly via our new GEZE Shop.

Our tip: Log in with your customer account or register in order to use the directly connected returns portal.

Your benefits:

  • Fast and simple, directly from the order
  • Status can be viewed online at any time
  • Automated processing with a system-generated reference number

Without registration and login in the GEZE Shop, you can submit your complaint or goodwill goods return to GEZE using the form below.
Please understand that this route may result in longer processing times.

Provisions on the return of good (pdf | 183 KB)

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