GEZE Services
We offer comprehensive customer- and solution-oriented services for planning, installing, and maintaining GEZE products.
Services
GEZE Services
At GEZE, our goal is your long-term satisfaction, and we want our products to meet your needs in a reliable and trouble-free way. That’s why our emphasis is on comprehensive advice and services so highly – throughout the entire project cycle. You’ll find a list of many of our services below.
Online service contracts
Technician needed?
Service technicians from GEZE © Karin Fiedler / GEZE GmbH
GEZE offers you the option to commission projects easily and reliably online. Please complete the online order carefully. We’ll send you confirmation as soon as we receive it. If you don’t have any questions, the order will be forwarded to our service technicians to deal with.
If you have urgent inquiries outside of normal working hours, the GEZE 24h service hotline is here to help: +49-1802-9233-92
Looking for spare parts?
We stock a full range of original replacements parts, including for older systems. We offer competent consultancy and quickly available parts which we can get to you the next day if necessary.
Please contact us via phone +49 7152 9233-130 or e-mail:
If you do have a personal log-in, you can also order spare parts in our client portal:
Training
More expertise with GEZE training sessions
Our training centre offers a comprehensive qualification programme for GEZE products. Our training and seminars programme enables you to obtain certificates of competence for commissioning GEZE products, and complete seminars on standards and directives. Stay up to date!
In addition to our product training sessions, which are primarily designed to appeal to installation companies, we also offer separate events for architects and planners. Participants learn about topics such as door automation, door technology and safety technology, and together develop solutions for complex door standards.
We would be happy to prepare a customised training programme for you.
Tools & aids
Tools and aids for planning and installing GEZE products
In addition to personal advice, we can support you with a variety of apps and tools, which you can use in your everyday work to plan, install, and maintain building management systems: for example in configuring the Powerturn, calculating the system design of windows, or planning and configuring a variety of doors. Our GEZE YouTube channel also provides lots of helpful videos on installing GEZE products.
Glossary
The GEZE glossary of technical terms explains key terms related to door, window and safety technology from “A” for activation devices to “V” for ventilation.
GO TO THE GLOSSARYInformation on our company, products, and services
You will find extensive materials in our download area. Further product information is available from the GEZE customer portal. If you need additional information, please don’t hesitate to contact us personally.
Contact
24h Hotline
+49-1802-9233-92
(0,06 € / Calling from all German networks)
Technical Support
+49-7152-9233-150
Hotline for architects
+49-7152-203-112
Mo-Thu: 9:00 a.m. - 4:00 p.m. / Fri: 9:00 a.m. - 3:00 p.m.
Information for suppliers
GEZE has assembled key information for suppliers in easy to understand FAQs.
Go to the supplier FAQsComprehensive and user-friendly
To serve you even better and more comprehensively, we offer a variety of services, applications and portals for your added convenience and to open up new usage options.
Request access